Qq7's Privacy Policy —
Your data, our responsibility

Qq7 (qq7.plus) is a trusted online gaming platform in Bangladesh. We offer a wide range of gaming services including slots, Live Casino, Sports Betting, and bingo. This Privacy Policy ("Policy") applies to the qq7.plus website and all of its associated services.

By using the qq7 platform or creating an account, you are considered to have automatically agreed to all terms of this Privacy Policy. Please read the full document before using our services.

This Policy is built on three core principles: transparency (clearly stating what we collect), control (you have authority over your own data), and security (ensuring the highest level of technical protection). Protecting your privacy at qq7 is one of our top priorities.

Qq7 only collects information that is necessary for service delivery, identity verification, and security. Collecting excessive or unnecessary data goes against our policy.

In addition to the information you voluntarily provide during registration, certain technical data is collected automatically as you browse our platform. This is a standard part of normal web operations and is not used on its own to identify you.

Every piece of data we collect is used for a specific purpose. qq7 never uses your information beyond what it was collected for. The main use cases are outlined below:

• To create accounts, verify identity, and ensure login security.
• To process all financial transactions, including deposits and withdrawals.
• To send bonuses, promotions, and personalized offers.
• To provide customer support and resolve complaints.
• To detect and prevent fraud, money laundering, and illegal activities.
• To promote responsible gaming and identify at-risk behavior.
• To improve platform performance and resolve technical issues.
• To comply with legal obligations and report to regulatory authorities.

Qq7 never uses your data to make discriminatory decisions against you. Data analysis is used solely to make your gaming experience smoother and more secure.

Qq7 does not sell your personal data or share it for advertising purposes. Limited information may be shared with trusted partners only where necessary to deliver specific services.

• Payment Providers: Only the information necessary to process transactions is shared with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Services: Minimal data may be shared with trusted verification partners as part of the KYC process.
• Legal authorities: Data may be disclosed to government agencies under court order or legal obligation.
• Technology Services: Cloud storage and cybersecurity providers are contractually bound to keep data confidential.

Qq7 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help the website remember your preferences and session details.

• Essential cookies: Essential for login sessions and security. Disabling these will prevent the website from functioning properly.
• Functional cookies: Remembers language preferences and theme settings. Activated with your consent.
• Analytics Cookies: Used to understand website traffic and usage patterns. No personal identity is revealed.
• Marketing Cookies: qq7 does not use marketing cookies for external advertising networks.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may make some qq7 services unavailable.

Qq7 does not retain any data longer than necessary. A separate retention policy applies to each type of information.

• Account data — for the lifetime of the account and 5 years after closure.
• Financial transaction records — 7 years (as required by legal obligation).
• KYC verification documents — up to 5 years, as required by regulatory obligations.
• Support tickets and communications — retained for up to 3 years after resolution.
• Analytics data — in anonymized form for up to 2 years.
• Cookie data — upon session end or after a maximum of 12 months.

Qq7 uses industry-leading security technology to keep your data safe. A multi-layered protection system is active at all times.

• All sensitive data is stored with 256-bit AES encryption.
• All network communications are encrypted using TLS 1.3 protocol.
• Automatic account lock triggered by suspicious login attempts.
• Two-factor authentication (2FA) is available.
• Regular security audits and penetration tests are conducted.
• 24/7 security monitoring and intrusion detection system.
• Physical security and access controls at our data centers.

Every registered qq7 user has the following rights over their own data:

• Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain circumstances.
• Right to Restrict Processing: You can place specific restrictions on how your data is used.
• Portability: The ability to obtain your data in a machine-readable format.
• Right to object: You may object to certain types of data processing.

Where legal obligations exist (such as financial record-keeping requirements), certain data may not be immediately deletable. We will inform you in detail if that is the case.

Qq7's services are intended exclusively for users aged 18 and above. We do not knowingly collect or store data from anyone under 18.

• Date of birth verification is mandatory during registration.
• KYC documents are verified in cases where suspicious activity is detected.
• Any account identified as belonging to a minor will be suspended immediately.
• Parents can contact support directly to report any suspicious activity.

Qq7 reserves the right to update this Privacy Policy as needed. Changes may arise due to technological updates, new legal requirements, or improvements to our services.

• You will be notified by email at least 30 days before any significant changes take effect.
• A notification of the updated policy will be displayed upon logging in to the platform.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the service after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We are always here to help.